The Luxury Network with the principles of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. The eight principles relating to the processing of personal information are:
- Fairly and lawfully processed
- Processed for a limited time
- Adequate, relevant & not excessive
- Not kept longer than necessary
- Processed in accordance with your rights
- Not transferred to countries without adequate protection
Your privacy and security is of utmost importance to us. We will always follow these principles and ask you how you would like us (or our partners) to communicate with you. The Information Commissioner regulates compliance with the Data Protection Act.
Why we collect your data?
By collecting your data, it allows us to understand what your needs and wants are, provide personalised content and match the most relevant adverts and services for you. It also allows us to provide targeted offers and services you may be interested to hear about.
By completing our registration forms with personal information or by the continued use of our services, you are consenting to:
a) our processing your personal data for the above purposes; and
b) the transfer and processing of your information in countries outside of the European Economic Area which may not provide the same level of data protection as the UK. This site is accessible via the internet and so may potentially be accessed by anyone around the world. Other users may access the site from outside the European Economic Area. This means that, where you choose to post your data on the site, this could be accessed from anywhere around the world and therefore a transfer of your data outside of the European Economic Area may be deemed to have occurred. You consent to such transfer of your data for and by way of this purpose. Where we or our contractors transfer data outside of the European Economic Area this is only ever done with the relevant protections required by law in place.
If you are an existing customer we will keep you informed of product developments that relate to these products and services through our newsletter and other communications including flash sales and invitations.
We do not sell our customer data to other companies to use for their marketing purposes.
All of our marketing communications will have a method to unsubscribe. You may also exercise your right to opt out of the use of your information for marketing purposes at any time by contacting us by one of the methods explained at the end of this notice.
If you purchase or redeem an offer with us, we may need to disclose your personal information to our partners, suppliers and subcontractors in order to process your order, fulfil deliveries, complete billing and invoicing transactions and to inform delivery and logistics planning.
We will work with other companies for promotional purposes where readers may be asked to opt in for future contact from that specific partner. With your permission we will transfer that customer data to the third party at which point it will fall under their own privacy and security controls. The Luxury Network cannot be held liable for subsequent issues arising from third party usage of transferred data.
Your personal information will be disclosed where we are obliged or permitted by law to do so. If you post or send offensive or objectionable content anywhere on or to any of our websites or otherwise engage in any disruptive behaviour on any of our websites, we can use the information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer and law enforcement agencies about the content and your behaviour.
Payment and credit checks
Customer data will be used to take payment for products and services and may be used to verify credit details related to this payment. Permission to do so is implicit in providing financial details to process payment. Direct Debit information may be retained for ease of renewal of services.
If you apply for credit then to help us to make credit decisions about you, to prevent fraud, to check your identity and to prevent money laundering, we may search the files of credit reference agencies who will record any credit searches on your file. We may also disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated for fraud prevention, money laundering prevention and occasionally for tracing debtors.
You have a right to ask for a copy of your personal information from The Luxury Network which may hold about you (for which we charge a small processing fee) and to ask us to correct any inaccuracies in your personal information (which is free). To make sure we follow your instructions correctly and to improve our service to you through training of our staff, we may monitor or record telephone calls.
Notification of changes
How to contact us
By email: firstname.lastname@example.org
General information about data protection may be found at:
Information Commissioner’s website: www.ico.org.uk
Direct Marketing Association: www.dma.org.uk
Consumer advice from the DMA: www.mydm.co.uk